A simple service call turned into a nightmare and a financial loss of thousands for one family in Coral Springs, Florida. The mother of the home called for air conditioning repair services to resolve the problem with their stuck thermostat but, when the so-called technician arrived to assess the issue, things went sour quickly.
First, he said that air conditioning pump is not working. Then, he admitted that he could not fix it. Frustrated, the customer called her son over, who arrived before the workers could leave with the unit. He told them to stop working and when asked for their names, they refused.
They did leave, but not without taking almost $7,000 from credit card payments. As it turns out, there was no need for repair on the unit because it was in good condition and working properly. The family learned this when a second company came and re-installed the unit.
Unfortunate common air conditioner performance issues like this happen to many Americans each day. Considering that in the United States, two-thirds of homes have air conditioners and 2.7% of household income is spent on energy bills, air conditioning maintenance, and repairs.
If and when you find yourself in need of air conditioning repair services, learn from the mistakes of the previously mentioned story. Make sure that the company you choose has a valid license and properly trained staff to service your home.
It should never be the case that someone working on your home does not give you their name and takes the full amount of repairs at once before the service is complete. No respectable business is run this way. Instead, payment should be made in two or three installments. This is to ensure that the work is done properly; the company is held accountable for the work and that you are satisfied with the end result.
When it comes to air conditioning repair and installing equipment, it is important that the technician knows exactly what they are doing. This is because equipment that is not installed properly could reduce a home's heating and cooling efficiency by 30%, resulting in more charges to homeowners.
It is crucial to know when to have air conditioning maintenance done and what company to go to for repairs. Avoid putting yourself in the same position as the family mentioned earlier and get air conditioning repair from a reputable, reliable company. You could save yourself thousands and have peace of mind.
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Raul was at my place in less than an hour after I called on a Saturday. Raul was very professional and courteous and got the job done. Very great and effective service! Thanks Raul! Bill|Newport Beach, CA
Raul De La Luz provided prompt and courteous service in addressing my plumbing issue. Unplugged the toilet and was able to recover (avoiding possible future plugging) the cleaning materials inadvertently flushed away! Thank you. Bob C|Newport Beach, CA
I needed help unclogging my shower drainage. The technician, Mr. Raul De La Luz was very polite, professional, and efficient. He took care of the issue in less than half hour. And when he was done, the area was clean and back to the way it was before he came. I am very satisfied with his service. M. Tran|Irvine, CA
We are very satisfied with their service. Erick is very easy to deal with. He constantly update us regarding his arrival time. We had a floor leak to which he is supposed to detect the slab leak. At the moment he arrived at our place, my husband already found the leak so we don't need his services. We are willing to pay Erick a dispatch fee but he said don't worry about it. He also gave us some advises about how to deal with our leaks. He is very professional. Will definitely use Dial One Soneshine again. Han C.
Eric did and excellent job he was fast polite and courteous. I highly recommend the service of this company. The respond in a timely manner. Phil D.
Dial one was called for a plumbing problem they arrived on time and gave and estimate that was reasonable. Eric was the technician he was very polite, courtesy and friendly. He completed the job very efficiently. I would highly recommend Eric and the company for future plumbing problems. Phil D.
Having moved to the OC recently, we were in need of an HVAC electrician. We found Dial One Sonshine online and called to set up an appointment. Dustin arrived on time and proceeded to replace our old thermostat with a new one. Once it was installed, he checked to see that everything (heat, A/C, fan only) worked properly. We were so happy with the results that we signed up for an annual checkup for the furnace (fall) and air conditioner (spring). Count us among the many satisfied customers Chuck R.
John was amazing and totally helped us out. Nicole was curtious when I called to make the appointment and very helpful. Melinda called us 30 minutes before John showed up, letting us know he was on his way. Perfect service! Michelle L
Shawn from Dial One was awesome as always, on time and always a pleasure to work with. If you need service for HVAC, your water heater, call Dial One. Branden B.