Why Can't We Give Quotes Over the Phone on a New Heating and Cooling System? – Dial One Sonshine

If you’re shopping for a new heating and cooling system, you may be wondering why contractors can’t give you a quote over the phone.

After all, shouldn’t they be able to give you a general idea of how much it will cost, without coming to your home?

The answer is no, unfortunately. There are just too many variables that go into the price of a new system, and without seeing your home and assessing the situation in person, it’s impossible to give an accurate quote.

Some of the things that can affect the price of a new system include:

  • The size of your home
  • The layout of your home
  • The number of people in your home
  • The number of windows in your home
  • Whether your home is shaded or sunny
  • Whether the old system was correctly installed or needs to be moved
  • Whether ductwork needs to be repaired

All of these factors can significantly impact the price of a new system, and without seeing your home, it’s impossible to give an accurate quote.

So, if you’re shopping for a new heating and cooling system, be prepared to have a contractor come to your home to give you an accurate quote. It’s the only way to be sure you’re getting a fair price.

Think of it this way: if your car needed repairs, would you expect a mechanic to give you a quote over the phone? Probably not. They would need to see the car first, assess the situation, and then give you a quote. The same is true for your home’s heating and cooling system.

One last factor is an official heating and cooling manual called Manual J, which all technicians are supposed to use when sizing a system for a home. This manual considers all of the factors mentioned above and more. It has many complex calculations, such as load calculations, heat loss calculations, etc., that are required to size a system properly for your home (and thus determine the price). These calculations can take over an hour to measure, considering your home and ductwork and ensuring that not only will the new system “fit,” but that it will perform according to the optimal parameters.

So, the short answer is: we need to come to your home to give you an accurate quote on a new heating and cooling system because there are too many variables to consider! The last thing we’d want to do is give an incorrect, inaccurate quote and then have to change our answer!

If you’re shopping for a new system, the techs at Dial One Sonshine here in Santa Ana are more than happy to come to your home, consider your unique situation, and give you an accurate quote. We’re always upfront and honest with our pricing, so you can be confident that you’re getting a fair price. Contact us online or give us a call: (714) 613-1016

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