Dial One Sonshine Privacy Policy
Most Recent Update: June 5, 2025
We recognize that you may be concerned about our use and disclosure of your personal information. Your privacy is very important to us, and the following will inform you of the information that we, Dial One Sonshine, Inc., may collect from you, and how it is used. By using our website, www.dialonesonshine.com, you are accepting the practices described in Dial One Sonshine Privacy Policy.
Collection of Personal Information
Information collected directly from you: We may collect personal information directly from you, for example, through a web form, during a phone or SMS conversion, during an in-person visit, while booking an appointment. Personal information we collect directly from you may include first and last name, address, email address, phone number, and information you provide about service needed.
Information collected from your device: Our website may use tracking technologies such as cookies, pixels, and other similar technologies to automatically collect certain information from you device, including for example: your IP address, browser and operating system information, geographic
location, referring website address, and other information about how you interact with the website. You may disable cookies in your web browser however parts of our website may not function properly. More information about blocking and deleting cookies is available at https://www.allaboutcookies.org. Our email campaigns may also use tracking technologies such as web beacons, pixels and other similar technologies to automatically collect certain information such as your IP address, browser type and version, and email engagement statistics.
Information collected from our advertising partners: We may collect personal information about you from our advertising partners. Personal information we collect from our advertising partners may include your demographic information, and geographic location.
Use of Personal Information
We use information collected directly from you for providing, maintaining, evaluating, and improving our services and Website, fulfilling requests for information, and providing customer support. We may also use this information to market our products and services to you, including by email and text message subject to your consent.
We use information collected automatically from your device to provide our website to you, to optimize our website, and to assist with our advertising and marketing efforts.
We use information collected from our advertising partners to market our products and services to you.
Disclosure of Personal Information
We may use third-party service providers to assist us with providing and marketing our products and services to you and we may share your information with such third parties for these limited purposes.
● We use Constant Contact for our email marketing and text message communications. For more information about how we may use your information with Constant Contact and the information that may be collected through our email campaigns, see Constant Contact’s Customer Data Notice available at https://www.constantcontact.com/legal/customer-contact-data-notice.
● We use Google Analytics to help us understand how visitors interact with our website. Google Analytics uses and processes your information in accordance with its privacy policy available at https://policies.google.com/technologies/partner-sites.
We may also share your personal information if necessary to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Security
We follow generally accepted industry standards to protect the information submitted to us, both during transmission and once we receive it.
If we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
Cookies
We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.
Links
This Website may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Surveys & Contests
From time-to-time our site may request information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.
SMS Privacy Policy
SMS Program description
When opted-in, you will receive text messages (SMS/MMS) to your mobile number. These kinds of messages may include response to a quote, estimate, or service inquiry, real-time texts to ask and answer questions about our services and pricing, appointment scheduling and confirmations, feedback requests, project updates, follow up.
By opting in, you authorize Dial One Sonshine to reach out to you via call, email, or text for information about your project needs. We will never share your personal information with third parties for marketing purposes. You can opt out at any time. Messages frequency will vary. Message & data rates apply. Consent is not a condition of purchase.
Email and Text Message Communications
If you wish to unsubscribe from our email campaigns, please click on the Unsubscribe link at the bottom of any marketing email sent from us.
If you wish to stop receiving text messages from us, reply STOP, QUIT, CANCEL, OPT-OUT, or UNSUBSCRIBE to any text message sent from us. For more information, see our Mobile Messaging Terms and Conditions available at https://www.dialonesonshine.com/sms-terms-and-conditions.
Your Privacy Rights
You may have the right to request access to the personal information we hold about you, to port it to a new service, or to request that your personal information be corrected or deleted. To exercise any of these rights, please contact us via telephone at (714) 613-1016 or via mail: Attn: Privacy Officer, 3655 W. McFadden Ave., Santa Ana, CA 92704.
Changes To This Privacy Policy
We may update this Privacy Policy at any time. Please review it frequently.
Contact Information
If you have any questions about this policy or our privacy practices, please contact us via telephone at (714) 613-1016 or via mail: Attn: Privacy Officer, 3655 W. McFadden Ave., Santa Ana, CA 92704.
Consent of Dial One Sonshine Privacy Policy
By using this Website, you consent to the collection and use of information as specified above. If we make changes to our Privacy Policy, we will post those changes on this page. Please review this page frequently to remain up-to-date with the information we collect, how we use it, and under what circumstances we disclose it. You must review the new Privacy Policy carefully to make sure you understand our practices and procedures.
If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at (714) 613-1016 or via mail: Attn: Privacy Officer, 3655 W. McFadden Ave., Santa Ana, CA 92704.
